IMPORTANT - PLEASE READ CAREFULLY BEFORE INTEGRATING:
- Nuevah will act as your central reservation system - it becomes the information master for rates & availability. All your pricing & availability should only be modified on Nuevah platform and not in the channel extranet (manual entries will no longer be possible on the channel's extranet, rates & availability grids in the channel will only be visible for monitoring and conformity checks). Any changes on policies, rate restrictions, room types and rooms, promotions will still need to be applied on Booking.com.
- Once the connection is active all prices and availability will be replaced to what is currently configured on Nuevah so make sure that you have updated your rates and have blocked out dates as needed before proceeding with the intergation.
- If you have made changes on Booking.com side (e.g. you have added/removed/modified room types or rate plans on Booking.com) you MUST force a refresh in Nuevah intergation section (reset the connection). Please note that this action will RESET the mapping you have already set up, and you will need to map the Room Types and Rate Plans again.
To Integrate Nuevah with Booking.com you must follow the following steps:
1- Go to Booking.com extranet https://admin.booking.com/ and log in.
2- Navigate to Channel Manager section on Booking.com extranet, and select "Start" to begin the process
3- In Step 1 select Nuevah as your channel manager provider. Simply type in "Nuevah" and then select “Full connection (two-way)”. Click "Next".
4- In Step 2 you must complete the missing property data (if needed) and Accept the Service Agreement:
5- After accepting the terms & conditions, you will be taken to Step 3 "Provider confirmation". The confirmation of the connection time may vary from a few minutes to 1 day, and once it is completed you will receive an e-mail from Nuevah confirming the connection. Please do not reset the connection.
6- After receiving the confirmation of connection e-mail, go to your Booking.com extranet again or refresh the page, and you will be in step 4 "Confirm". Click on the confirmation button "I confirm the connection with provider Nuevah".
You will be taken to the last Step 5 "Active" . IMPORTANT: The connection is established, but you still need to follow the next steps and map your room types and rate plans to successfully activate the connection.
7- Now return to Nuevah system and navigate to Integration with Booking.com - enter the tab “Integration” , type in your Booking.com Hotel ID and click "add". A new tab with your hotel ID should appear,enter it to complete the process.
8- In the mapping tab you can see all the Room Types and Rate Plans that you have already created on Booking.com.
a) Map the room types and rate plans from Booking.com with the room types and rate plans from Nuevah
b) Select a price variance (percentage or absolute value) if you wish to send a rate different than the one already set up in Nuevah
c) Click “Save” to finish the process.